British Airways - Engineering - AOG and Material Services

Engineering

AOG and material services

At British Airways we have a dedicated 24/7 AOG response team on standby committed to getting your aircraft serviceable. An aircraft on the ground will not earn your airline money and we aim to give you fast and efficient support.

The main job of the AOG desk is to keep aircraft in the air. Our experienced team follow the correct procedures, filling out the relevant paperwork that is necessary but doing it all in the shortest time possible.

We currently support Boeing B777-300ER, B777-200ER, B777-200, B747-400, B767-300 and B737-400. We also support Airbus A321-200, A320-200, A319-100, A318-100.

AOG aircraft:

Our services include:

Dedicated and knowledgeable 24/7 AOG managers who will deal with all customer services (exchanges, loans, AOGs etc.)
Warranty management and control through workshops
Loans and sales
Hire and sales of tooling and equipment
Aircraft coverage: Airbus 318, 319, 320, 321 and Boeing 737, 747, 767, 777 – most engine variants
Hire and sales of tooling and equipment
Logistics management
Membership of International Airlines Technical Pool (IATP)
Genuine worldwide location of spares at all line stations
Structured, predictable costs

Contact details:
24/7 Aircraft +442085130880

AOG parts:

What the AOG desk can do for you.

Material support:

The purchase of required parts
Loans of rotable and repairable items
The hire and purchase of tooling and equipment
AOG repair work
Pipe work

Contact details:
24/7 Parts +442085623007 (Option 1)
Email: aog.desk@ba.com
Fax: +442085620832

We are also an International Airlines Technical Pool (IATP) Member.

Billing payments:

IATA clearing house customer
Credit card
Wired transfers

Engineering

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